This is from my personal experience going in for my MRI, Nadine is a real health care professional, she really cares for the patients. Talks them through the process in a real caring manner, so u feel comfortable. Iam chlosterphobic, and was a little tense, going into the imaging machine, but she put me at ease, explained the process, and told me if I feel uncomfortable or scared just press the bubble button to stop the machine. Very Very compassionate person.